Shipping Policy and Rates:
We currently offer two shipping options within the United States:
| Contiguous U.S. | Alaska & Hawaii * | |
| 1. DHL Ground: | 3-8 business days | 5-10 business days |
| 2. DHL 2nd Day Express: | 5:00 pm the second business day | 4-5 business days |
United States Shipping Rates (USD):
| # of huggables: | 1 | 2 | 3 | 4 | 5 | 6 |
| 1. DHL Ground: | $6.75 | $10.50 | $14.25 | $18.00 | $21.75 | $25.5 |
| 2. DHL 2nd Day Express: | $22.00 | $31.05 | $40.10 | $49.15 | $58.20 | $67.25 |
* For shipments to Alaska and Hawaii, an additional shipping charge of $10.00 for DHL Ground or $30.00 for DHL 2nd Day Express deliveries will be added to the shipping rates above.
All shipping outside of the United States, please e-mail us and we will send you a separate shipping charge for your specific country. We currently offer two shipping options for orders outside of the United States:
| 1. International Priority Mail® | 6-10 business days for most country with tracking ability |
| 2. International Express Mail® | 3-5 business days for most country with tracking ability |
Canada Shipping Rates (USD):
| # of huggables: | 1 | 2 | 3 | 4 | 5 | 6 |
| 1. UPS Standard: | $16.00 | $20.00 | $24.00 | $28.00 | $32.00 | $36.00 |
| 2. International Express: | $33.00 | $47.00 | $61.00 | $75.00 | $89.00 | $103.00 |
International Shipping Rates (USD):
| # of huggables: | 1 | 2 | 3 | 4 | 5 | 6 |
| 1. International Priority: | $39.45 | $60.15 | $80.85 | $101.55 | $122.25 | $142.95 |
| 2. International Express: | $48.55 | $71.35 | $94.15 | $116.95 | $139.75 | $162.55 |
Our goal is to process all orders within 48 hours of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM - 5:00PM MST, excluding holidays). If we encounter any problems processing or shipping your order you will be contacted within two business days.
For information regarding shipments to US Territories or international shipments/billing please e-mail us at customer.service@dianalindesign.com.
Diana Lin Design LLC reserves the right to hold any order for a security review. If your order is affected, you will be notified within two business days.